As a homeowner, you take pride in keeping your home clean and tidy. You rely on your trusty vacuum cleaner to get the job done. But what if your trusted appliance is a safety hazard? What if it’s been recalled due to defects or safety concerns? This is exactly what’s happening with some Bissell vacuum cleaners.
The Importance of Product Recalls
Product recalls are an essential aspect of consumer safety. They help to remove defective or hazardous products from the market, preventing injuries and even fatalities. In the United States, the Consumer Product Safety Commission (CPSC) is responsible for overseeing product recalls. The CPSC works with manufacturers to issue recalls and alert consumers to potential dangers.
When a product is recalled, it’s usually because it poses a risk to the consumer. This risk can be in the form of a fire hazard, electric shock, or other physical harm. In some cases, the product may not meet safety standards or has a design flaw that can cause injury.
What Bissell Vacuum Cleaners Are Being Recalled?
Bissell, a well-known vacuum cleaner manufacturer, has issued several recalls in recent years. Some of these recalls affect certain models of upright vacuum cleaners, canister vacuum cleaners, and stick vacuum cleaners. Let’s take a closer look at some of the specific models that have been recalled:
Upright Vacuum Cleaners
- Bissell CleanView 9595A: This upright vacuum cleaner was recalled in 2020 due to a fire hazard. The recall affected approximately 147,000 units in the United States and 10,000 units in Canada. The problem was with the vacuum’s motor, which could overheat and cause a fire.
- Bissell PowerForce Helix 2191: This upright vacuum cleaner was recalled in 2015 due to a shock hazard. The recall affected approximately 24,000 units in the United States. The problem was with the vacuum’s electrical cord, which could cause an electrical shock.
Canister Vacuum Cleaners
- Bissell Big Green Professional Canister Vacuum Cleaner: This canister vacuum cleaner was recalled in 2018 due to a fire hazard. The recall affected approximately 134,000 units in the United States and 14,000 units in Canada. The problem was with the vacuum’s motor, which could overheat and cause a fire.
Stick Vacuum Cleaners
- Bissell AirRam 1984: This stick vacuum cleaner was recalled in 2019 due to a fire hazard. The recall affected approximately 368,000 units in the United States and 28,000 units in Canada. The problem was with the vacuum’s battery, which could overheat and cause a fire.
What Should You Do If Your Bissell Vacuum Cleaner Is Recalled?
If your Bissell vacuum cleaner is on the recall list, it’s essential to take immediate action. Here are some steps you can follow:
Stop Using the Vacuum Cleaner
Stop using the vacuum cleaner immediately. This will prevent any potential harm or injury to you or others.
Contact Bissell
Contact Bissell’s customer service department to report the recalled product. You can do this by phone or online. They will provide you with instructions on how to proceed.
Get a Repair or Replacement
Bissell will either repair or replace your vacuum cleaner free of charge. If your vacuum is repaired, you’ll receive a new or refurbished unit that meets safety standards. If it’s replaced, you’ll receive a brand-new unit.
Check for Other Recalls
Check your other Bissell products to see if they’ve been recalled. You can do this by visiting the CPSC website or Bissell’s website.
How to Prevent Future Recalls
While recalls are an essential aspect of consumer safety, there are steps you can take to prevent future recalls:
Register Your Product
When you purchase a new product, make sure to register it with the manufacturer. This ensures that you’ll receive any recall notices or safety updates.
Follow Safety Guidelines
Follow the manufacturer’s safety guidelines and instructions. This includes proper use, maintenance, and storage of the product.
Regularly Check for Recalls
Regularly check the CPSC website or the manufacturer’s website for any recall notices. You can also sign up for recall alerts from the CPSC.
Conclusion
Product recalls are a crucial aspect of consumer safety. By staying informed and taking prompt action, you can protect yourself and others from potential harm. If your Bissell vacuum cleaner is recalled, follow the steps outlined above to get it repaired or replaced. Remember to always register your products, follow safety guidelines, and regularly check for recalls.
By doing so, you’ll be able to enjoy your favorite cleaning tool while ensuring a safe and healthy living environment.
What is the reason behind the recall of Bissell vacuum cleaners?
The recall of Bissell vacuum cleaners is due to a potential fire hazard. According to the Consumer Product Safety Commission, the recalled vacuums have a faulty battery that can overheat, causing a fire. This is a serious safety concern, as it can result in property damage, injuries, or even fatalities.
The recalled models have a specific battery pack that is prone to overheating, and Bissell has received reports of vacuums catching fire while in use. To avoid any potential risks, it’s essential to stop using the recalled models immediately and follow the instructions to receive a free replacement battery pack.
How do I know if my Bissell vacuum cleaner is part of the recall?
To determine if your Bissell vacuum cleaner is part of the recall, check the model number and serial number on the back or bottom of the unit. Compare it to the list of recalled models provided by Bissell or the Consumer Product Safety Commission. You can also contact Bissell’s customer service department directly to inquire about your specific model.
Make sure to have the model and serial numbers ready when you contact Bissell, as they will need this information to verify if your vacuum is part of the recall. Additionally, you can check the Bissell website for a list of recalled models and instructions on how to proceed.
What should I do if my Bissell vacuum cleaner is part of the recall?
If your Bissell vacuum cleaner is part of the recall, stop using it immediately to avoid any potential risks. You should then contact Bissell’s customer service department to request a free replacement battery pack. You will need to provide your model and serial numbers to verify your vacuum’s eligibility for the recall.
Bissell will provide a prepaid return shipping label to return the faulty battery pack, and they will send a new one free of charge. Follow the instructions provided by Bissell carefully to ensure a smooth and safe replacement process.
Can I continue using my Bissell vacuum cleaner if I’m careful?
No, it’s not recommended to continue using your Bissell vacuum cleaner if it’s part of the recall, even if you think you can be careful. The risk of overheating and fire is too great, and it’s not worth putting yourself or others at risk. The recall is in place to protect consumers, and ignoring it can have serious consequences.
Instead, stop using the vacuum immediately and follow the instructions to receive a free replacement battery pack. This is the safest course of action to ensure your safety and the safety of those around you.
Will I receive a new vacuum cleaner or just a replacement battery pack?
As part of the recall, Bissell will provide a free replacement battery pack for eligible models. You will not receive a new vacuum cleaner, but the replacement battery pack will ensure that your existing vacuum is safe to use once again.
The replacement battery pack is designed to prevent overheating and reduce the risk of fire. By installing the new battery pack, you can continue using your Bissell vacuum cleaner with confidence, knowing that you’ve taken the necessary steps to ensure your safety.
How long will it take to receive the replacement battery pack?
The time it takes to receive the replacement battery pack may vary depending on the volume of requests and shipping times. However, Bissell is committed to providing the replacements as quickly as possible.
Once you’ve requested the replacement battery pack, you can expect to receive it within a few weeks. Bissell will provide a prepaid return shipping label to return the faulty battery pack, and they will send the new one free of charge.
What if I’ve already experienced a fire or damage due to my Bissell vacuum cleaner?
If you’ve already experienced a fire or damage due to your Bissell vacuum cleaner, contact Bissell’s customer service department immediately. They will provide guidance on how to proceed and may offer additional assistance or compensation.
Additionally, you should also report the incident to the Consumer Product Safety Commission to help them track any patterns or trends related to the recall. Remember to keep any evidence, such as photos or documents, to support your claim.