As a homeowner, there’s nothing more frustrating than investing in a product that’s supposed to make your life easier, only to find out it has some serious safety issues. This is exactly what happened to many consumers who purchased Bissell vacuums in the past. In this article, we’ll dive into the details of which Bissell vacuum was recalled, why it was recalled, and what you can do if you own one of these affected models.
Why Are Vacuums Recalled?
Before we get into the specifics of the Bissell vacuum recall, let’s talk about why vacuums are recalled in the first place. There are several reasons why a vacuum might be recalled, including:
- Electrical shock hazards: If a vacuum has a faulty electrical component, it can cause electrical shock, which can lead to serious injury or even death.
- Fire hazards: Similarly, if a vacuum has a faulty electrical component or is designed with flammable materials, it can catch fire, causing damage to your home and putting you and your loved ones at risk.
- Injury hazards: If a vacuum has a faulty design or manufacturing defect, it can cause injuries, such as cuts, bruises, or even broken bones.
These are just a few examples of why vacuums might be recalled. In the case of Bissell, the recall was related to a specific electrical issue that posed a shock hazard to consumers.
The Bissell Recall: What You Need to Know
In 2019, Bissell issued a recall for approximately 133,000 units of its CleanView 9595A vacuum cleaner. This recall was voluntary and was issued in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
The reason for the recall was due to a faulty electrical component that could cause the vacuum to overheat, posing a shock hazard to consumers. According to the CPSC, “the recall involves the Bissell CleanView 9595A vacuum cleaner with a specific printed circuit board (PCB) that can cause the vacuum to overheat, posing a shock hazard.”
How to Identify If Your Vacuum Is Affected
If you own a Bissell CleanView 9595A vacuum, it’s essential to check if your unit is affected by the recall. Here’s how to do it:
- Check the model number: The first step is to check the model number on the back or bottom of your vacuum. If the model number is 9595A, it might be affected by the recall.
- Check the printed circuit board (PCB) number: The affected vacuums have a specific PCB number printed on the underside of the vacuum. The affected PCB numbers are 1001, 1004, 1005, or 1007.
If your vacuum meets both of these criteria, it’s likely affected by the recall.
What to Do If Your Vacuum Is Affected
If your Bissell CleanView 9595A vacuum is affected by the recall, there are a few steps you can take to ensure your safety and get a free repair or replacement.
- Stop using the vacuum: Immediately stop using the vacuum to avoid any potential electrical shock hazards.
- Contact Bissell: Reach out to Bissell’s customer service department to report the issue and request a free repair or replacement. You can contact them online or by calling (800) 263-2535.
- Follow the repair or replacement process: Bissell will provide you with instructions on how to proceed with the repair or replacement process.
It’s essential to follow these steps to ensure your safety and get a functional vacuum that meets all necessary safety standards.
What Bissell Is Doing to Prevent Future Recalls
While recalls can be frustrating for consumers, they can also be an opportunity for manufacturers to improve their products and processes. In the case of Bissell, the company has taken several steps to prevent future recalls.
- Improved quality control: Bissell has implemented more rigorous quality control measures to ensure that its products meet the highest safety standards.
- Enhanced testing: The company has also increased its testing protocols to identify potential issues before products are shipped to consumers.
- Better communication: Bissell has improved its communication with consumers, ensuring that they are informed about any potential issues or recalls in a timely manner.
By taking these steps, Bissell is committed to producing high-quality, safe products that meet the needs of its customers.
Conclusion
Recalls can be frustrating, but they’re an essential part of ensuring consumer safety. In the case of the Bissell CleanView 9595A vacuum, the recall was necessary to prevent electrical shock hazards. If you own one of these affected vacuums, it’s crucial to take action and follow the repair or replacement process.
By staying informed and taking proactive steps, you can ensure your safety and continue to enjoy the benefits of a reliable and efficient vacuum cleaner. Remember, it’s always better to be safe than sorry when it comes to your safety and the safety of your loved ones.
| Model Number | PCB Number |
|---|---|
| 9595A | 1001, 1004, 1005, or 1007 |
Strong Recommendations:
- Always check your vacuum’s model number and PCB number to ensure it’s not affected by the recall.
- If your vacuum is affected, stop using it immediately and contact Bissell’s customer service department.
- Stay informed about any potential recalls or safety notices from Bissell or other manufacturers.
What is the recall about?
The recall is about certain Bissell vacuum cleaners that have been found to have a defect that can cause them to overheat and potentially start a fire. The defect is related to the vacuum’s electrical system and can cause the motor to overheat, leading to a fire hazard.
The specific models affected by the recall are the Bissell CleanView 9595A, 9595, and 6955 models. These models were sold at major retailers across the United States and online from 2011 to 2019. If you own one of these vacuums, it is important to stop using it immediately and contact Bissell for a free repair or replacement.
How do I know if my Bissell vacuum is part of the recall?
To determine if your Bissell vacuum is part of the recall, you should check the model number on the back or bottom of the vacuum. The recalled models are the Bissell CleanView 9595A, 9595, and 6955 models. You can also check the Bissell website or contact their customer service department to see if your vacuum is affected.
If your vacuum is part of the recall, you should stop using it immediately and contact Bissell to receive a free repair or replacement. You will need to provide your vacuum’s model number and serial number to Bissell to verify that it is part of the recall.
What should I do if my Bissell vacuum is part of the recall?
If your Bissell vacuum is part of the recall, you should stop using it immediately to avoid any potential fire hazards. You should then contact Bissell to arrange for a free repair or replacement. You can contact Bissell’s customer service department by phone or through their website.
Bissell will provide a free repair or replacement for affected vacuums, and you will not need to pay anything for the repair or replacement. You will need to provide your vacuum’s model number and serial number to Bissell to verify that it is part of the recall.
How do I contact Bissell about the recall?
You can contact Bissell about the recall by phone or through their website. Bissell’s customer service department is available to take calls Monday through Friday from 8am to 10pm EST. You can also contact Bissell through their website by filling out a form or by using their live chat feature.
When you contact Bissell, be sure to have your vacuum’s model number and serial number ready to provide. This will help Bissell to verify that your vacuum is part of the recall and arrange for a free repair or replacement.
Can I continue to use my Bissell vacuum until it is repaired or replaced?
No, you should not continue to use your Bissell vacuum if it is part of the recall. The defect in the vacuum can cause it to overheat and potentially start a fire, which can cause damage to your home and put you and your family at risk.
It is important to stop using the vacuum immediately and contact Bissell to arrange for a free repair or replacement. Bissell will provide a free repair or replacement for affected vacuums, and you will not need to pay anything for the repair or replacement.
How long will it take to repair or replace my Bissell vacuum?
The time it takes to repair or replace your Bissell vacuum will depend on several factors, including the number of vacuums that need to be repaired or replaced and the availability of replacement parts. Bissell will provide a free repair or replacement for affected vacuums as quickly as possible.
In the meantime, it is important to stop using your vacuum and unplug it to avoid any potential fire hazards. Bissell will provide an update on the status of the repair or replacement once it has been arranged.
What if I have already experienced a problem with my Bissell vacuum?
If you have already experienced a problem with your Bissell vacuum, such as a fire or overheating, you should contact Bissell immediately. You should also report the incident to the Consumer Product Safety Commission (CPSC) to help ensure that other consumers are aware of the potential hazard.
Bissell will provide a free repair or replacement for affected vacuums, and you will not need to pay anything for the repair or replacement. You may also be eligible for compensation for any damage caused by the defective vacuum.