As a responsible homeowner, you take pride in keeping your home clean and tidy. You trust your vacuum cleaner to do its job, but what if you discovered that your trusted BISSELL vacuum was recalled due to a potential safety hazard? In this article, we’ll delve into the details of the recalled BISSELL vacuum and provide you with essential information to ensure your safety and the safety of your loved ones.
The Recall: What Happened and Why
In 2020, the U.S. Consumer Product Safety Commission (CPSC) announced a recall of approximately 133,000 BISSELL upright vacuums due to a potential fire hazard. The affected models were sold nationwide at major retailers, including Walmart, Target, and online at Amazon, from March 2019 to September 2020.
The recall was initiated after BISSELL received reports of the vacuums overheating, resulting in fires and property damage. The culprit behind the problem was a faulty electrical component that could cause the vacuum’s motor to overheat, leading to a fire.
Affected Models: Identification and What to Do
If you’re a BISSELL upright vacuum owner, it’s essential to check if your model is part of the recall. The affected models are:
- CrossWave Pet Pro (model number 2306A)
- CrossWave Pet (model number 2306)
To check if your vacuum is part of the recall, locate the model number on the back or bottom of the unit. You can also contact BISSELL’s customer service department or visit their website to verify your model’s status.
If your vacuum is part of the recall, stop using it immediately and contact BISSELL for a free repair or replacement.
What BISSELL is Doing to Correct the Issue
BISSELL is committed to providing safe and reliable products to its customers. In response to the recall, the company is offering a free repair or replacement program for affected vacuums. BISSELL will send a prepaid return shipping label to customers, and upon receipt of the recalled vacuum, will provide a repaired or replacement unit at no additional cost.
Safety Precautions: What You Can Do to Prevent Vacuum-Related Hazards
While the recall is specific to certain BISSELL upright vacuums, it’s essential to take preventative measures to ensure your safety and the safety of your loved ones when using any vacuum cleaner.
Regular Maintenance: A Key to Safety
Regular maintenance is crucial to prevent vacuum-related hazards. Make it a habit to:
- Regularly clean the vacuum’s filter and dust cup to prevent dirt and debris buildup
- Check the vacuum’s cord and plug for signs of wear or damage
- Avoid overloading the vacuum with excessive dirt or debris
- Store the vacuum in a dry, cool place, away from flammable materials
Additional Safety Tips
In addition to regular maintenance, follow these safety tips to minimize the risk of vacuum-related hazards:
| Safety Tip | Description |
|---|---|
| Supervise Children | Always supervise children when using the vacuum to avoid accidents and misuse |
| Avoid Overheating | Monitor the vacuum’s temperature and avoid using it for extended periods to prevent overheating |
What to Do If You’ve Experienced a Vacuum-Related Fire
In the unfortunate event of a vacuum-related fire, it’s essential to act quickly and follow these steps:
Get Out and Call 911
If you experience a fire while using your vacuum, immediately:
Get out of the room and house
Call 911 or your local emergency number
Do not attempt to fight the fire yourself
Fire Safety Precautions
To minimize the risk of fire damage, take the following precautions:
- Keep a fire extinguisher on hand
- Have a clear escape route planned
- Store flammable materials away from heat sources, including appliances like vacuums
Conclusion: Safety First with BISSELL
The recall of certain BISSELL upright vacuums is a reminder that even trusted brands can experience safety issues. By staying informed, following safety precautions, and taking preventative measures, you can enjoy a safe and clean home with your BISSELL vacuum.
Remember, if you’re a BISSELL upright vacuum owner, check your model number and contact the company if your vacuum is part of the recall. Always prioritize safety, and with the right knowledge and precautions, you can minimize the risk of vacuum-related hazards.
Final Thoughts
At BISSELL, safety is paramount. The company is committed to providing reliable and safe products to its customers. By working together, we can ensure a safe and clean home for everyone.
If you have any questions or concerns about the recall or safety precautions, please don’t hesitate to reach out to BISSELL’s customer service department. Stay safe, and happy cleaning!
What is the reason for the BISSELL vacuum recall?
The reason for the BISSELL vacuum recall is due to a potential fire hazard caused by an electrical issue in the vacuum’s motor. The recall was initiated after several reports of the vacuum overheating, smoking, and in some cases, catching fire. This poses a significant risk to consumers, as it can cause property damage and even physical harm.
The recall affects specific models of BISSELL vacuums that were sold between certain dates. If you own one of the affected models, it’s essential to stop using it immediately and follow the instructions provided by the manufacturer or the Consumer Product Safety Commission (CPSC) to receive a free repair or replacement.
Which BISSELL vacuum models are affected by the recall?
The recall affects specific models of BISSELL CleanView vacuums, including the 9595A, 9595R, and 95951. These models were sold at various retailers, both online and in-store, between February 2013 and March 2014. If you’re unsure whether your vacuum is part of the recall, you can check the model number on the back or bottom of the device or contact BISSELL’s customer service.
It’s crucial to note that only these specific models are affected by the recall. If you own a different BISSELL vacuum model, it’s not part of this particular recall. However, it’s always a good idea to register your product and stay informed about any potential safety issues or recalls that may affect your device.
How do I know if my BISSELL vacuum is part of the recall?
To determine if your BISSELL vacuum is part of the recall, you can check the model number on the back or bottom of the device. Compare it to the list of affected models provided by BISSELL or the CPSC. You can also contact BISSELL’s customer service or visit their website to check if your vacuum is part of the recall.
Additionally, you can check your vacuum for any signs of overheating, such as melting or discoloration on the cord or plug. If you notice any of these signs, stop using the vacuum immediately and contact BISSELL for further instructions.
What should I do if my BISSELL vacuum is part of the recall?
If your BISSELL vacuum is part of the recall, you should stop using it immediately to avoid any potential risks. Contact BISSELL’s customer service to report your vacuum and receive instructions on how to receive a free repair or replacement. You will need to provide the model number and serial number of your device to initiate the process.
BISSELL will provide a prepaid return shipping label and instructions on how to return your vacuum. Once they receive your recalled vacuum, they will send you a repaired or replacement device free of charge. Make sure to follow the instructions carefully and keep a record of your communication with the manufacturer.
Can I continue to use my BISSELL vacuum until the repair or replacement arrives?
No, you should not continue to use your BISSELL vacuum if it’s part of the recall. The recall was initiated due to a potential fire hazard, and continuing to use the device can put you and your property at risk. Stop using the vacuum immediately and follow the instructions provided by BISSELL to receive a free repair or replacement.
Using the vacuum even once can cause serious harm or damage. It’s better to be safe than sorry and stop using the device until you receive a repaired or replacement vacuum that is safe to use.
How long will it take to receive my repaired or replacement BISSELL vacuum?
The time it takes to receive your repaired or replacement BISSELL vacuum may vary depending on several factors, including the number of devices being processed and the availability of replacement parts. However, BISSELL is committed to providing a timely solution to consumers affected by the recall.
Once you initiate the recall process, BISSELL will provide you with an estimated timeframe for receiving your repaired or replacement vacuum. Be patient and follow up with the manufacturer if you have any concerns or questions about the status of your repair or replacement.
What if I’ve already experienced a problem with my BISSELL vacuum?
If you’ve already experienced a problem with your BISSELL vacuum, such as a fire or overheating, stop using it immediately and contact BISSELL’s customer service. Even if you’ve already experienced an issue, you’re still eligible for a free repair or replacement under the recall.
Be prepared to provide detailed information about the incident, including any damage or injuries that occurred. BISSELL will guide you through the process and provide instructions on how to receive a repaired or replacement vacuum.